Overview
Thank you for using https://novelscarnival.in/.
This Refund Policy outlines how refund requests and purchase cancellations are handled for the digital products available on our Website. Please review this policy carefully before completing any purchase.
All purchases made through https://novelscarnival.in/ are governed by this Refund Policy as well as Paddle’s Buyer Terms.
Digital Products
Our Website offers digital products and virtual consumable items, including but not limited to:
- Digital chapters and reading content
- Virtual currencies such as gems, credits, and points
All digital products are delivered electronically and become available immediately after a successful payment has been completed.
Cancellation & Refund Rights
In accordance with Paddle’s Buyer Terms, customers may cancel their purchase and request a refund within 15 days from the date of purchase without the need to provide a reason.
Refund eligibility, processing procedures, and any applicable exceptions relating to digital content are determined and handled in accordance with Paddle’s refund policies and Buyer Terms.
Payment Processing & Refund Handling
Payments made on https://novelscarnival.in/ are securely processed by Paddle, our authorized third-party payment processor and Merchant of Record.
Refund and cancellation requests are reviewed and processed by Paddle. Approved refunds will be returned to the original payment method in accordance with Paddle’s applicable policies.
Requesting a Refund
If you would like to request a refund or cancel a purchase, please contact us at:
Email📧: elevatenovels@gmail.com
Your request should be submitted within 15 days of the purchase date and should include the following information:
- Your registered email address or username
- Your transaction ID or order reference
Where appropriate, we will assist you in coordinating your refund request with Paddle.
Chargebacks
If you encounter any issues with your purchase, we recommend contacting us before initiating a chargeback so that we can help resolve the matter as quickly as possible.
Any chargeback claims are managed directly by Paddle together with the applicable payment provider.
Contact Us
If you have any questions regarding your purchase or this Refund Policy, please contact us:
Email📧: elevatenovels@gmail.com
We are committed to providing a fair, transparent, and reliable purchasing experience for all users.
Last Updated: January 23, 2026